Are the tours private or shared with others?

All of our tours are private — you will not be joining a group.

I don’t see a tour that fits my needs. What can I do?

Just let us know what you're looking for. We’re happy to customize a tour for you.

Do you offer multi-days tours?

Yes, we do. Contact us with your preferred dates and the sites you want to visit.

Do I need travel insurance?

Yes, all travelers are responsible for having their own travel insurance.

How much deposit is required to book a tour?

Each tour has its own price and deposit requirement. Please refer to the individual tour page for the specific deposit amount needed to reserve your date.

Why is a deposit required?

Since all our tours are private, your booking secures the date exclusively for you. The deposit confirms your commitment, just as we commit to delivering your tour.

When and how do I pay the remaining balance?

The remaining balance must be paid in cash directly to your guide on the day of the tour.

What currencies do you accept?

We accept:

• USD (preferred)

• Israeli Shekel (NIS)

• Euro

• Crypto
  The exchange rate applied will be based on the rate on the day of the tour.

Can I pay the balance with a credit card?

We only accept credit cards for the deposit. If you want to pay the remaining balance by credit card, a 2.9% transaction fee will apply. We do not accept PayPal.

What happens if I cancel my tour?

One-day tour:

• 10 days or less before the tour: Deposit is non-refundable.

• 11 days or more before the tour: You’ll receive a full refund of your deposit.

Multi-day tour:

• 14 days or less before the tour: Deposit is non-refundable.

• 15 days or more before the tour: You’ll receive a full refund of your deposit.

What if I cancel a customized tour with special arrangements?

If you cancel within 10 days of the tour and we’ve already arranged non-refundable services (e.g., driver, car rental, hotel, tickets), these out-of-pocket costs are non-refundable in addition to your deposit.

What if Michael Tours cancels my tour?

If we cancel your tour for any reason, you will receive a full refund.

What is the payment schedule?

• A 30% non-refundable deposit is due at the time of booking.

• The remaining balance is due 90 days before the tour departure.

• If booking within 90 days of departure, full payment is required immediately.

 

Why is the deposit non-refundable?

It covers administrative and account management services provided by Michael Tours.

How can I pay?

• Wire Transfer

• Visa / Credit Card (2.9% visa fees will apply) 

 

Is the tour price guaranteed?

Yes — once your balance is fully paid.
Note: Prices may change due to significant external factors. We are not obligated to break down tour costs.

 

What’s Not Included in the Price?

• Travel insurance
• Airfare
• Passport and visa fees
• Personal expenses (calls, laundry, minibar, etc.)
• Drinks and lunches (unless stated)
• Guide and driver tips (unless stated)

 

Passports, Visas & Required Documents

- What documents do I need?
You must have a valid passport for at least 6 months after your return date. You are responsible for obtaining the required travel documents.

- What if I don’t have the correct documents?
If your tour is canceled because of missing documents, you will not be refunded.

 

Final Documents & Confirmation

- When will I receive my itinerary and travel documents?
Around 2 weeks before departure, you’ll receive your itinerary and confirmations by email.

- What should I do after receiving them?
Check everything carefully. If you find any errors, contact us within 24 hours.

 

Participation & Behavior

- Can someone be refused participation?
Yes. Michael Tours reserves the right to refuse or remove any traveler whose behavior may disrupt the tour or affect the enjoyment or safety of others.
No refunds or compensation will be provided in such cases.

How do I cancel a group booking?

All cancellations must be sent in writing to the same email address used to book.

What are the cancellation fees?

• 91+ days before departure: 30% cancellation fee

• 61–90 days before departure: 25% additional fee

• 31–60 days before departure: 50% cancellation fee

• 30 days or less before departure: No refund

What if Michael Tours cancels the trip?

You will receive a full refund.

Are there extra cancellation charges?

Yes. Any additional services (e.g., hotel extensions, special bookings) may have separate cancellation fees.
If a guest cancels and leaves a shared room, a single-room supplement may apply for the remaining guest.

Travel Insurance

It is highly recommended. You can learn more and get a quote through Travel Insured International.